Received a payment from a Canadian customer but the Transaction Details say: "Seller Protection: Not Eligible ... no postal address on file". The customer says they have registered their delivery address with PayPal, what can I do to verify that with PayPal?
As this is specific issue for which we would need to review your account details I would kindly like to suggest to you to contact our customer support team. You can do this via either Twitter, Facebook, email or phone.
