I got payed but my balance is 0

RichBoii
Contributor
Contributor

I got payed but my balanc is 0 

I have a confirmed email i received email that sdays that it was succesfull to

pls help me 

PLS 

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5 REPLIES 5

Kenlar
Contributor
Contributor
Quite often unconfirmed emails can be an issue.

Log in to your PayPal account. Go to your Profile page to look at the email address(es) on your account. If you see "Unconfirmed" next to your email address, select it and click "Confirm" Check your email and click the link PayPal sent you.
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RichBoii
Contributor
Contributor

I have a confirmed email adress

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RichBoii
Contributor
Contributor

PLs help

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Laxmansuthar
Contributor
Contributor

 

same problem i m facing plz help

 

I Got email saying 330 euro sent by ...... on 21 july  and i made account on 30 july 2017 today even in 9 days Paypal saying money returned back to sender.

i do not understand what does it mean of 30 days in email saying claim till August 20 2017 . i claimed after 9 days . 

i have made an account and verified email . bt not got any money in my account.

suggest what me to do 

i have also informed sender bt no response received from them yet.

and i have provided service and they left our country also .

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PayPal_Siobhan2
Moderator
Moderator

Hi Guys,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPalUK/, Twitter - @AskPayPal, email or phone and we would be happy to advise.

 

- Siobhan

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