Fees

[lenacorner]

My Aunt just paid me £600 using Friends and Family but I only recieved £579.40. 

Can anyone tell me why this is?

[kernowlass]

@lenacorner

2 possibilities.

1. She did not select the family / friends option and sent it using send money > goods / services instead.

2. She used the friends / family option but funded the payment via a credit card. Friends / family payments are only free when you fund them via bank transfer or funds already in your balance and NOT a card.

If she did fund it via a card then the sender can pay the fee or pass it on to the receiver.

[lenacorner]

Thanks for your answer. She definitely used friends and family so she must have used a credit card....

I had no idea. 

Thanks

[kernowlass]

@lenacorner