Hi Stephenroulston,
Thanks for posting on the Community Forum and sorry to hear about the payment issues you've been having.
When a transaction is not successful, it can be for a number of different reasons. Generally, the quickest way to get assistance with a payment issue is by contacting Customer Support by phone directly, as we don't have access to view the details of your account from our forum.
You can find our contact details by clicking on 'Contact Us' at the bottom of any page when logged in. Alternatively, you can contact us via Facebook (www.facebook.com/PayPalUK) or Twitter (@AskPayPal) for assistance.
Thanks in advance!
Sophie
