Checking payment status without an account

Lee697
New Community Member
Hi, I paid for a service online and had the choice of paying my either PayPal or credit card. Although I have a PayPal account I decided to pay by credit card and did so, not realising that it takes the payment from my card via PayPal (as if I don't have an account). Is there a way I can check the status of a payment if I send a payment to a paypal account without logging into my own? Many thanks
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2 REPLIES 2

PayPal_Fatima
Moderator
Moderator

Hi Lee697,

 

Welcome to PayPal Community Forum.

 

If you sent a guest transaction you have to contact Customer Support for an update.

 

Thanks for understanding,

Fatima

 

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CZEN-REPUBLIC
Contributor
Contributor
Is there any other way to check the status or get an invoice of payment aside from conatcting customer support? Had the same issue.
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