method not allowed (out of stock item)

molo
New Community Member

Hi

I have a problem with out of stock items using paypal checkout, if someone trys to checkout with an item that is out of stock, a page is displayed saying item not available (all good so far) after a few seconds an alert box pops up saying:

(Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party.
Are you sure you want to continue sending this information?

(alarming for a customer who is wary about on line security)

After selecting continue another page is displayed stating

Method Not Allowed

The requested method POST is not allowed for the URL /order_successful.html.

 

The stated URL is the return page for use after a successful order and should not be displayed or posted to anyway.

Can any body help me with this.

Many Thanks Molo

 

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1 REPLY 1

PayPal_barry
Moderator
Moderator

Hello there, apologies for the delay in responding. This may be an API issue with your Express Checkout. Could you please log an error report with our Merchant Technical Services team (MTS).

 

To submit a ticket for technical support:

 

  1. Go to the PayPal X Developer Network website at www.x.com
  2. Click ‘Contact Us’ at the bottom of the page
  3. Click ‘Merchant/Developer Technical Support’
  4. Click ‘Contact Support’
  5. Enter your question on the form provided and click ‘Continue’.

Good luck, and please let us know how you got on as other forum users may be experiencing the same issues.

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