I received a notification of payment but does not show in my balance

[iainwatkins]

I received a notification of payment from someone who had bought a game that I had for sale. The transaction shows up in my account but my balance is not showing the payment. I checked the transaction and it has been sent to the right email address. I dont know waht to do can someone help please.

[kernowlass]

@iainwatkins

Have you bought anything and paid for it via paypal since the payment should have gone in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will always take from those funds (as that is now the default funding source), rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie buyers payment rather than your normal funding source.