E-cheque

Becky272
Contributor
Contributor

I sold a large item on ebay and was told the buyer had paid with an echeque. The estimated completion date was January 31st but it still hasn't completed. Does anyone know why this might be/what I should do about it? Also, the buyer has now asked if I could ship the item at his cost, when it was advertised as collection only. Is this something to be wary of?

 

Many thanks,

Becky

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Becky272

 

You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection.

Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute.

That is why Ebay give you the option of 'cash on collection' and you can state in your decription that that is the only payment you will accept. If a buyer pays with Paypal then you are allowed to refund that payment and re-state 'cash on collection'.

That way you have cash in hand / no wait / no fee / no risk of a dispute.

 

Whether you agree to ship or not is up to you but don't do anything until the echeque has cleared. The clearance date is an 'estimate'.


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Kudos / Solution appreciated.
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