why i'm keeping receive a OTP SMS constantly stating they're Paypal?

imagiforge
New Community Member
I keep receiving several OTP code by SMS from Paypal that says like this: "PayPal: XXXXXX is your security code. Don't share your code." the peoblem is i dont try to login and i cant see their sender number, all i can see is just their name "Paypal" and sended in different messages, even one of them is named "PAYPAL" with the caps on. is there anything reasonable explanation to this or antything i could do to secure my account?
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PayPal__Jyoti
Moderator
Moderator

Hello @imagiforge       

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding the security code being sent when you are not trying to login. The security of your account is extremely important to us. PayPal has an extensive system of security protocols and controls in place to ensure a protected system for it's users. If you feel that an unauthorized party is trying to access your account or is in possession of your personal data, call us immediately and report it to our team. We can temporarily freeze your account while we investigate the incident. You can reach out to our Customer Support Team by clicking the contact us option at the bottom of our PayPal page.

Hope this information helps,
Jyoti
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