why I got limited?

chrischen1
New Community Member

I transferred money to myself to test it and it was blocked. Then he asked me to submit information. After I submitted the information, it said you can't use paypal anymore. I don't know why. I haven't done anything illegal.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@chrischen1 


You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.

They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378


Advice is voluntary.
Kudos / Solution appreciated.
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