hello , i had a problem , my account got ban 180 days and already done but can’t withdraw

ahmed55x
Contributor
Contributor

hello , i had a problem , my account got ban 180 days and already done , trying to withdraw the money to U.S bank but when i try to link it said “sorry we couldn’t confirm it’s you” talked to customer support from more than 36 hours in chat but no reply until now , how i can fix this problem please ?

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@ahmed55x 

 

Are you withdrawing to a U.S bank with the account being opened in the U.S OR are you trying to withdraw to a virtual / digital U.S bank like Payoneer or Wise?


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ahmed55x
Contributor
Contributor

no the account is ecuador but after the ban support asked me that i should withdraw to U.S bank only , can’t use visa or transfer to another paypal acc so i used a bank acc located on U.S , does this problem appears if i use wise or payoneer

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ahmed55x 

 

Can't use a virtual / digital bank account like Wise or Payoneer as paypal does not support them unfortunately.


Advice is voluntary.
Kudos / Solution appreciated.
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ahmed55x
Contributor
Contributor
the problem appears with not a virtual bank account??? so the problem i have not for the bank type i think ,
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