Waiting on verification for a month no end in sight

schroedercolby
New Community Member

I'm trying to send transfers that are over 1k.  I was told in order to do this I need so supply some documents to verify, which I immediately did. It then said they needed to review them for 2-3 days.  This was over a month ago. When I try to message paypal about this it says there currently isn't anyone available to help.  I have tried 4 separate times and it always says this. When I call them they say it's still under review and to continue to wait.  Does anyone know an alternative way to get this done? I'm I supposed to just wait indefinitely? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@schroedercolby 

 

Only customer services can help with account issues.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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