Unpaid balance on account that closed

juheejpatel
New Community Member

I keep getting calls about an unpaid balance on a PayPal account that has been closed.

I haven't received any emails about the unpaid and had to remake a new account, but I keep getting calls about the unpaid balance.

When I go to call back from the number I receive it, it says the PayPal number I call is invalid. 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@juheejpatel 

 

Sounds odd as you normally cannot close a paypal account with a negative or positive balance.

Give paypal customer services a call?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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