Unauthorized charges

[Yukon2022]

I am being billed by a co. I have no idea what they do. It's called Margin Holding LTD. Can anyone please help me?

[libknadler]

I am being charged by this company dsdslife Co. Ltd. For a product that I didn’t purchase. I do not know that company but tried to contact them and they didn’t reply. PayPal was no help either.

[NZSlackie]

Very similar to my experience with DSDSLIFE .  I  purchased a Eufy360 Solar camera but dsdslife sent a cheap copy that wasn't even solar powered and so was completely useless.

I complained first to t dsdslife but they said  it was "a mistake" and offered a US$5 refund (I'd paid US$61.35).

I reported this to PayPal but they just referred me back to dsdslife who, after a number of offers finally only offered a US$13 refund unless I returned the camera to them (at a shipping cost of US$45).

Paypal just closed the complaint without any recourse for me to continue or any way for me to contact them  to discuss further.

I'm going to close my PayPal account and refer this to  my Credit Card company.

[351Linfox351]

Hi,

I am in the same situation.

I was in contact with the seller and Paypal, who then closed my case, even though I responded within the given time frame.

So much for buyer protection from Paypal.

[PayPal__Jyoti]

Hello @Yukon2022  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding the safety of your PayPal account. The security of your account is extremely important to us. PayPal has an extensive system of security protocols and controls in place to ensure a protected system for it's users. If you feel that an unauthorized party is trying to access you account or is in possession of your personal data, call us immediately and report it to our team. We can temporarily freeze your account while we investigate the incident. You can reach out to our Customer Support Team by accessing the link given www.paypal.com/cshelp/contact-us  .

Hope this information helps,
Jyoti

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