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Hi all, I have searched the forum & im unable to find an answer to my issue, here goes:- Having used PayPal without issue for over 10 years, my account has now been limited. PayPal want me to upload a Photo ID & utility bill in order to remove the limitations. I am not willing to supply this information & I want to close my account. PayPal won’t let me close my account until I have removed the limitations, which involves complying with the demands that are the reasons for wanting to close the account. I’m in a Catch22.
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Sadly yes, the limitations stay until you verify your I.D as per link.
Advice is voluntary.
Kudos / Solution appreciated.
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Sadly yes, the limitations stay until you verify your I.D as per link.
Advice is voluntary.
Kudos / Solution appreciated.
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Hello, I cannot remove/delete my account and all my financial info and addresses. I was never told to submit any ID from Paypal which is fine. At this point, I don't want the account, after over 20 years of using the same account and it shut down and put on a limitation that can't be explained, it doesn't make me want to continue with them. I have called customer service and it has been pretty useless to date. How do I get this account removed the normal way using what the app allows? Do I have to go at this by other means on a higher level?

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