They hack my account

GiwrgosT
Contributor
Contributor

I've been hacked and they used my card and make 3 transactions without my permission and they did it from friends and family what I can do now to get my money back??? When I noticed it I reported the transactions to the resolution center and I change my PayPal password. Please help

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3 REPLIES 3

Almamoon_Omar
Contributor
Contributor
Ohh How can they skipped your PayPal verification? And you have directly change your password! Don't worry PayPal is safe.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@GiwrgosT 

 

If you have reported them in the resolution centre then you need to wait for paypals decision.

Change your password / security questions and run an anti-virus and malware scan on your computer.

Paypal does not cover all unauthorised transactions dependent on if you were responsible for them accessing your account or not so you need to wait for paypal to check your IP address / history etc. 


Advice is voluntary.
Kudos / Solution appreciated.
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GiwrgosT
Contributor
Contributor
Paypal has rejected the transactions as closed and it says that it cannot give me the money because is friend and family but I didn't make this payments so now what can happen to get my money back ?? What should I try next? Please help me.
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