How infuriating.
I have tried to phone PayPal Australia only to receive a message saying they are closed until 2nd January 2024.
so I contacted the online chat. For almost 30 minutes there was a bot that said nothing except “do you need help with suspicious email.”.
I type yes and explain that I’ve received an email from PayPal with an attachment.
Then the 3 dots come up making it look like someone is responding, but nothing, this went on every time I typed “hello?”…… Is anyone there?
I eventually typed that playing games with a customer by making it look like they were responding and not typing a thing and wasting time was unacceptable. Still nothing except the stupid dots appearing.
I used PayPal a few times today. How on earth does a hacker know this? Prior to today, I haven’t used it in weeks. They must have known because I normally only get the usual emails stating what I’ve used PayPal for.
I didn’t open the attachment.
I can’t put the email address in this post as PayPal won’t accept this if there’s an email address. But it’s from a g mail account. Name is [removed].
With a long odd looking “invoice Number “. Saying if I want a refund to phone [removed]. (Idiots, obviously don’t know English, they’ve put letters instead of numbers)
I suppose they think people will open the attachment because the supposed phone number is letters and some people might be curious enough to open it.
I’m so fed up with scams and hackers!
