Seller protection

[Naoistore]

Is seller protection a total scam? No matter what evidence I provide it doesn’t seem to be enough. I’ve provided timelines of order received, entering of tracking details, post office receipt which include time of postage, tracking info and delivery receipt. It looks like the buyer who has made of habit of claiming non delivery from multiple companies will get a refund. It just seems unfair and very discouraging for small businesses. I don’t think I’ll use PayPal to receive payments considering a percentage is taken for each transaction while providing no protection.

[Tussin]

So they dont cover digital transactions in 2024? There are no tracking numbers. I provided a screen shot of the confirmation from AXS saying the scammer received the tickets. My screen shots are not good enough but a 5 word sentence is? Complete **bleep**. Paypal is home of the scammers. Sell using zelle or venmo guys! Paypal is beyond crooked!

[lirra515]

there was no protection at all except if the package is received. even if if the buyers provided wrong address and the package gets lost, paypal still sides with them.

[kernowlass]

@lirra515 

If you send to the buyers paypal registered address then it won't be 'wrong' and you should be covered.

[lirra515]

 @kernowlass unfortunately not because the package was UNDELIVERED due to wrong address. eventually, It was lost at the buyers post office. WORSE, the buyer was not even liable to her mistake. 😞

[kernowlass]

@lirra515 

Hopefully if the 'return' address was on the parcel it may find its way back to you?

[lirra515]

@kernowlass  the post office had declared the package LOST already. But the buyer was never liable to that. in the first place she provided the wrong address. how could paypal let me pay for the buyer's mistake?