PayPal account was disabled, been more than 120 days, how do I transfer my money out?

Snacksophone
Contributor
Contributor
My account was disabled, I’m still not 100% sure why, back in January (the 24th) and the email I got from PayPal said they would hold my funds for 120 days and then email me how to transfer my remaining balance. 120 days was the 23rd of May, and I haven’t gotten an email from them. Does anyone know how to transfer funds from a disabled account?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Snacksophone 

 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

You would not be able to withdraw until you have received the email stating you are eligible to do so, if you have not received it then you are not yet eligible for some reason.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378


Advice is voluntary.
Kudos / Solution appreciated.
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