PIPO (SG) Pte. Ltd. charge me without doing anything

[ellacanarias]

I've been charged $525 by PIPO (SG) Pte. Ltd. without doing anything. I am not buying or clicking anything online. This is ridiculous. Please help me I need my money back. I have tried calling their hotline but they just keep on hanging up when I pass the machine. I tried to file a case on their website and they just closed my case afterward. I tried to send them a message on their website too but no one is responding. This is strange since I am very careful with my accounts. I am sure I didn't do anything to make this transaction go through. Please help me. Guess paypal is not safe to use anymore.

[El-Rayes]

Its Capcut pro

[RaymonIditor]

wow. that's actually not only me being in this situation.
Today at 13 march 24 I've got this charged by PIPO (SG) Pte. Ltd. without doing anything.
I will update all the processes here until I get my money back. (Hopefully)

1. at 04.15 PM I got a notification that I paid 346.5 dollars to PIPO (SG) PTE LTD.*TikTok
   I immediately emailed him to cancel the transaction.
   but no reply.
2. around 5 PM I tried to contact PayPal assistant to ask for help. and warmly welcomed by them.
   include transaction ID, transaction total, and transaction date
   I was asked to complete the documents to verify.
3. At 05.03 PM I received an email from PayPal that the thing I reported had become a case they were examining.
4. At 05.22 PM I received another email from PayPal (they responded quite quickly, didn't they) that my case was closed because there was no unauthorized use of your PayPal account. I checked my paypal and it said that my case was closed then it was decided that "Transaction funds were not returned"
5. I tried again to contact the PayPal assistant but it said it was busy
   
   

So until now I haven't found a solution and am still hoping for PayPal.

I will update all the processes here until I get my money back. (Hopefully)

[RaymonIditor]

Update

• At 9 am March 14 2024 I again tried to contact PayPal Assistant. they answered that they would appeal my case into dispute. and wait a maximum of 10 working days
• at 9.10am I got an email from paypal telling me that paypal had appealed their previous decision. and I don't need to do anything and will provide information via email as soon as we get a response from PIPO (SG) Pte. Ltd

[RaymonIditor]

Update

• at 11 PM March 18, 2024 Paypal email me. that my case is updated and finally declared payment without authorization. and Payment funds will be returned to my PayPal account, I need to change my password to maintain the security of my account because there is unusual activity on my account.
• I change my password and log in. and there was a refund from PayPal, in the last activity of my account
  

I hope I am the last person to become a victim of this activity, and I hope my writing can help you.
Regards, Thanks PAL! 

[Wangyifeng]

how do you get your money back? I have met this situation two days ago but found my money out of my card right now!
I have report this just now.

please help me, its scaring, did nothing but money out!
how can I get my money!
what should I do next!

[RaymonIditor]

I have explained all the processes I did with PayPal in detail until I got my money back on this forum, maybe you need to try it. If you still can't, continue communicating with PayPal using PayPal Assistant

[Ays1]

i have the same problem they charge me 500 USD , i need your help please .

[Ailén]

I got charged too, PIPO (SG) PTE LTD.*TikTok charged me with +800$. I live in Argentina and this money was really helpful. I'm desperated. I need my money back, I did not paid for this PIPO thing. Paypal please DO SOMETHING.

[JennieAltman]

I've only been charged $12, that said, I don't have much more than that in my account! I had to google who they were, I have no idea. It said they might be related to TikTok? Do I have to pay for TikTok now without warning? 

[ScammedJuly5]

I discovered today that my Paypal account paid CapCut $89 without my knowlege. I have reported it to Paypal and am now seeking a refund.