My account suspended.

[Oussamaafroukh1]

Hello, My account has been suspended because it was opened before I reached the age of eighteen. Can I appeal this matter please?

[PayPal_Shradha]

Hello @Oussamaafroukh1,

Thanks for visiting PayPal's Community Forum. 

We are sorry to hear that your account is under limitations due to underage. You will not be able to appeal this decision as it is mentioned in the PayPal user agreement that the user needs to be atleast 18 years old and residing in the listed country where PayPal provide services. Kindly refer the PayPal User Agreement for more details.

Hope this helps you!

Warm Regards,
Shradha

[Oussamaafroukh1]

I opened the account before the age of 18, but now I am over the legal age. Is there any solution?

[PayPal_Shradha]

Hello @Oussamaafroukh1,

Thank you for posting your concern again in PayPal Community Forum!

We understand your concern regarding the limitation in your PayPal account due to underage. If your age is now 18, then try to appeal via resolution centre and provide your Id proof to proof that you are not underage any more. Also, you can reach out to support to get a help to remove the limitation. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page. If you are unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".

Hope this helps you in resolving your issue!

Warm Regards,

Shradha