I need to open a dispute, but made the transaction before I made my account.

[CoolCrescent186]

I made a transaction with Swappa, but didn't make a PayPal account at the time. I want a refund, as the seller didn't send what they promised. I contacted Swappa, and my Credit Union, and they both told me to go through PayPal. I made an account, but can't seem to open a dispute on my purchase. Help!

[kernowlass]

@CoolCrescent186 

You ''may'' not have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you OR opening a dispute if you are covered by buyer protection.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--help378
OR
2. Contact your card issuer for a chargeback.

[CoolCrescent186]

Thank you. I have already contacted my card issuer, they told me to contact PayPal. I'll call them later.