I just recived a fund from a client today and suddenly my account has suspended

khadijaa1233
Contributor
Contributor

Today, I received a fund from a client, but shortly after, my account was unexpectedly suspended. This happened without any prior warning or explanation as to why the suspension occurred. I have checked my recent activities, and everything appears to be in order, so I am unsure of the reason behind this sudden action.

I rely on this account for my work and need urgent assistance to reactivate it. If there are any issues or concerns that need to be addressed, I am more than willing to resolve them. Please help me understand the situation and guide me through the process to restore my account as soon as possible.

Thank you for your prompt attention to this matter.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@khadijaa1233 


You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.

They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378


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kernowlass
Esteemed Advisor
Esteemed Advisor

@khadijaa1233 


You can rarely appeal a permanent ban but if you want to try an appeal then contact customer services.

They 'may' pass it to the back office but the chances of the appeal being successful are slim. Paypal state that the decision is not made lightly and once made is usually final.

https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378


Advice is voluntary.
Kudos / Solution appreciated.
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khadijaa1233
Contributor
Contributor

Thank you for replay.
I will try contacting them.
however they must at lest send you an email explaining why they take such a decision.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@khadijaa1233 

 

No they never tell you why, you have to presume you broke either their user agreement OR acceptable use policy.


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getdireclty
New Community Member

nothing you can do , it happened to me

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