How do I recover fraud charges by Marginal holdings?

PNGNBLU
New Community Member

I have been wrongly charged on my PayPal account by a vendor called Marginal Holdings. PayPal has refused refund. How do I resolve this? Please help!

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@PNGNBLU 


A lot of times what happens is people accept a free trial for a product and forget to cancel OR do a survey/buy something and don't untick the box to stop subscriptions being set up.

 

As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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Imauk
New Community Member
I have the same problem. Pay pal will not refund and there is no apparent way to stop further charges. Very unethical and frustrating. Have you had any luck resolving this yet?
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