How do I get paypal to release my banking information?,

Xbecaowen
New Community Member
Paypal permanently limited my account after asking for proof of identity and then banned me because I originally created my account when I was under 18 (with parents consent). Now I can’t use paypal anymore after years of use. Paypal explained that they can release my banking info so I can create a new account with the same information but I don’t know how. Can someone help me?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Xbecaowen 

 

You may need to wait to wait until you were 18 and see if paypal allows you to open a new account and release the bank info for you.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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