Help! Account limitations are preventing access to my bitcoin.
Jaynest
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Posted on
Nov-20-2024
10:01 AM
I’ve had PayPal for 11 years. I’ve used it 1-2 times a year for eBay purchases. I’ve recently bought bitcoin on PayPal (about 9 months ago). PayPal has put a limitation on my account which has locked my bitcoin. It’s been locked for 3 weeks now. Every time I call they claim 2-3 days to resolve the issue. I’ve spoke to supervisors and customer representatives. They all say they will open a ticket with the back office to resolve this issue. I need help to resolve this issue.
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Other Instruments & Wallets
2 REPLIES 2
kernowlass
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Nov-21-2024
11:15 AM
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.
Jaynest
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Nov-22-2024
09:08 PM
Ive tried customer service about 5 times. Each time they told me it’s with the “back office” and it will be review/released in 2-3 days. They are zero help.

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