Fraudulent email?

DG27062000
New Community Member
Hi, I received this email although it wasn't sent to my spam folder. Have checked pay pal and there's no new transactions so assume it's fraud? Thank You! Your Payment Has Been Processed Successfully VisiSys To 15:17 21 Nov at 15:17 Hi, We appreciate your recent payment of $745.16 USD. We're excited to confirm that your payment via PayPal has been successfully processed. For any cancellations or refund inquiries, please contact Customer Care at: [Removed. Phone #s not permitted] Payment Summary: Total Amount: $745.16 USD Payment Date: 21-Nov-2024 Product: 0.0072246598BTC Amount per Cycle: $745.16 USD Payment Cycle: Monthly Details about your automatic payment: Profile ID: EN-5W2R4E3 Amount per cycle: $745.16 USD Period of billing: Monthly Payments begin on: 21-Nov-2024 Upcoming Payment: Due Date: 21-Dec-2024 Amount: $745.16 USD For any inquiries, please feel free to contact our support team at: [Removed. Phone #s not permitted] If you need to cancel your payment, please reach out to us as soon as possible. Thank you for choosing us! Best regards,
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DG27062000 

 

NEVER USE ANY LINK OR ANY PHONE NUMBER in spoof emails.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity




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Kudos / Solution appreciated.
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