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Fraud & Phishing
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Hello @Luvalicias,
Thank you for your post and welcome to the community!
We are sorry to hear that you have received a email notification that you may need to pay a fee to receive a big amount.. What you describe receiving is a common ploy that fraudsters use to trick people using email. PayPal never ask you to pay to fee to receive a money. Also, kindly avoid clicking any link and do not open or download attached documents in email. Kindly do not call or message on the contact number mentioned in an email. If you have received an email mentioning PayPal, always reach out to us by logging in to your PayPal account and from your account contact our customer support.
Also, If you receive a suspicious email that is related to PayPal, then always check your resolution centre by log in to your PayPal account. If you didn't find any related details in the resolution centre means it's a fraud. Here's a great Help Center article on How to spot fake, fraudulent, or phishing PayPal emails or websites and What are common scams and how do I spot them?
I hope that helps!
Warm Regards,
Shradha
If this post or any other was helpful, please enrich the Community by giving kudos.

- Mark as New
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Hello @Luvalicias,
Thank you for your post and welcome to the community!
We are sorry to hear that you have received a email notification that you may need to pay a fee to receive a big amount.. What you describe receiving is a common ploy that fraudsters use to trick people using email. PayPal never ask you to pay to fee to receive a money. Also, kindly avoid clicking any link and do not open or download attached documents in email. Kindly do not call or message on the contact number mentioned in an email. If you have received an email mentioning PayPal, always reach out to us by logging in to your PayPal account and from your account contact our customer support.
Also, If you receive a suspicious email that is related to PayPal, then always check your resolution centre by log in to your PayPal account. If you didn't find any related details in the resolution centre means it's a fraud. Here's a great Help Center article on How to spot fake, fraudulent, or phishing PayPal emails or websites and What are common scams and how do I spot them?
I hope that helps!
Warm Regards,
Shradha
If this post or any other was helpful, please enrich the Community by giving kudos.

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