Change claim amount

Timur_D
Contributor
Contributor
I incorrectly stated the amount of the claim against the seller because the price of the item he sold was listed as US$210, but when transferring to the seller's account, my transfer amount was converted into Philippine Pesos (PHP), and when filing the claim, I thought , that I indicate the claim amount in US dollars ($210), but now I see that the currency icon is PHP. This is wrong, the seller owes me Php 14,402.50. And I filed a claim for 210 php((, is it possible to ask PayPal to reconsider my claim?
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Timur_D 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.