Actitech unlimited

RSD3
New Community Member
I have an unauthorized charge from some Actitech Unlimited place. How do I dispute this? I see lots of other people with the same complaint. How do I stop this?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@RSD3 


A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile / settings tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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ReallyFedUpDawn
Contributor
Contributor

I had already deactivated all automatic payments to Actitech but even then, they have managed to get £66.85 out of my PayPal account. I’ve emailed  Actitech but have not received a response. How do I get my money back and get rid of Actitech if they are overriding my PayPal instructions?

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Igmac59
New Community Member

Signed up for a fixed 4 weeks but they have now taken £38.00 out my account without aurhority. Emailed them but don't expect a reply. There are hundreds of complaints about this company. Is there not a point at which PayPal suspends their access to PayPal? 

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