Action required: Provide additional information.

kenyis
Contributor
Contributor

Hi, i change my individual account to Business account, and now i have a notice say: Action required: Provide additional information.

 

There is a link to additional information, i clicked and sent me to another window with the follow message: 

Thank you for providing all the required information. You’re all set, and your account is back to normal.

But, in the main screen of my account, still showing the alert, i cant send and receive money and i dont know what can i do.

 

Any help please.

 

Thanks.

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12 REPLIES 12

Kaiy9132
Contributor
Contributor

it also direct me to the same message:

Thank you for providing the required information. We’ll get back to you within a few business days.

 

and my account get limited by them.,....

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whrsalers
Member
Member

Your suggestion did nothing but give me a confirmation page. The request for more ambiguous information is still there.

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ashishyadav16
Contributor
Contributor

Was anyone able to solve it? Please help me I don't know what are the required documents.

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