Reference ID: PP-L-480731950239
Hello, my name is Zhanna Amirkhanova. I apologize in advance for my slightly bad English.
My account has been limited since about August 17th due to suspicious activity. As far as I understand, this happened because the transaction amount to my account was exceeded. This happened because my client made a transfer of the amount for Kazakh language training in advance. That is, he deposited the full amount, instead of making gradual transfers for training.
I have 2 cards in my profile, since 1 bank card delays receipts from PayPal to my bank account. Therefore, I use my husband's bank card, which was added almost recently.
1. My account is completely filled in, where I entered all my documents.
2. Sometimes a VPN was used, due to the fact that my provider sometimes did not provide access to this site.
3. I live in the country of Kazakhstan, where my documents prove it.
4. I am an adult, and again my documents prove it.
5. I do not have other accounts.
6. My real name is used in my profile, and documents prove it.
7. In my case, this is not a sale of goods, but the provision of a service.
8. I do not use the friends/family option.
9. At the moment, this was the only time I was blocked.
10. I will be glad to know what actually served as a violation of the policy.
