"Something went wrong. Kindly refresh the page to see all the transaction details"

[Ryandua]

My paypal is limited and when I try to click 'Provide info on specific transaction activity' I always got an error "Something went wrong. Kindly refresh the page to see all the transaction details" I tried to refresh again and again, got the same error no matter on which browser or on the app. Please help.

Thanks

[PayPal_Michael]

Hello, @Ryandua. What you described is certainly not the kind of experience PayPal wants for customers! Something that often helps resolve this kind of situation is to log off from everything on your computer, delete the cookies and temporary internet files and re-start your system.

If the error persists, the only option would be to contact Customer Service directly. I'm sorry for any inconvenience that might cause. If needed, please log on to your PayPal account, click Contact at the bottom of any page and then select the topic that best fits your concern to see options to communicate securely with Customer Service.

You may also send a Private Message via Facebook (https://www.facebook.com/paypal) or you may send a Twitter Direct Message to @AskPayPal. Please note, Facebook and Twitter are not secure channels and assistance it limited to providing information and guidance.

I hope this is helpful. Thanks for your patience during this time

Sincerely,

Michael
PayPal_Michael