problems regarding my account

tamara80
New Community Member

I have little problems regarding my account. recently I got message from PayPal , requesting to provide some informations in order to remove certain limitations from my account., after i provided all those informations, next day Paypal sent me new request, asking me to remove Email address from my account., My question is : Do I need to add new email address, or change the previous one,. or delete all the email adresses from my account? if i delete email adresses how i will be able to communicate? please help me resolve this problem,. Thanks

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @tamara80,

 

Welcome to the PayPal Community Forum and thanks for your first post!

 

I am sorry to know about the limitation on your account. When the account is limited, our concerned team does ask you to take some actions. As your question is account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook private messages or Twitter direct messages. 

 

Regards,

Ayesha

 


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