my account has been limited, how do i fix it?

LachieH
New Community Member

My account has been limited and I now can't withdraw my funds.

Paypal is asking me for details I don't have such as proof of supplier receipts, proof of purchases, etc but I am not a business, and it is a personal account.

have I got the settings wrong? how can I fix this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@LachieH 

 

Create a Word Doc or pdf explaining why you do not have the requested information. Once you have created this, you should be able to upload it to resolve this step. It is not guaranteed that it will be accepted, but providing this will allow the step to be resolved and once all steps have been completed, the account will move into review.


Advice is voluntary.
Kudos / Solution appreciated.
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