how to return item
Alex20071
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Posted on
Jun-15-2023
04:52 PM
wanted to return items they are not as pictured. the website is not available. .
invoice id 301089107400228230995.
Thank you
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kernowlass
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Jun-18-2023
01:44 PM
Click on the transaction in your paypal account and using the resolve a problem link bottom of that details page open a dispute for item received but not as described (if that is what it was).
If you do not get a refund or any seller reponse then you can escalate the dispute to a claim (within 20 days) for paypal to make a decision.
However be aware if they do find in your favour you may have to return the items first (trackable to prove delivery) before getting a refund.
Advice is voluntary.
Kudos / Solution appreciated.

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