cancel paypal product

kevinhodge
Contributor
Contributor

I signed up for a paypal product that does not suit my business needs as it requires information that does not apply to my business and i would like to cancel as the process is now limiting my account use. See paypal information below.

We need some information from you
As you’ve applied for a PayPal product, we need some information from you to help understand your business better.

Until we receive your information, some features in your account will be limited. You'll be able to regain access to these features once you provide the information we've requested.
If you're unable to submit the required information by Jan 13, 2022 or if we notice additional changes in your account activity, 

Vendor/supplier information

Please provide some details about your inventory and contact/contract information for your supplier. Contact information should include your supplier's name and phone number, address, or email.

  • Your documents need to be valid and legible.
  • The submitted information on the documents must correspond with the information on your PayPal account.
  • Your documents shouldn't be older than 6 months.
  • We will handle your information in accordance with our  
  • Your documents shouldn't be password protecte
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@kevinhodge 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Luc1fer
New Community Member
Is it ur problem clear ? How?
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stevensonme
New Community Member

I encounteredd this issue

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CR7000
New Community Member

What you did to get this limit can you explain more please!

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Samoleux
Contributor
Contributor

Can you please tell me the product name , thank you

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