can no longer use PayPal

[Anonymous_User]

I recently just made my Paypal account and while I was linking my bank account, my internet went out and so I couldn't access anything, so when I logged back on, I got an email saying I could no longer use Paypal, sooooo, I tried closing my account and I can't seem to do that either. I honestly do not want to call, due to personal reasons, and I really want to use Paypal, so is there anything I can do other then creating a new account(which I don't want to do).

[kernowlass · Accepted solution]

@Anonymous_User 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18 / minor account.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.
7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.
8. Using the friends/family option for sales transactions to try and evade Paypal fees and risk of disputes.

If none of those then.........

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Anonymous_User]

Okay, well that's a better explanation; thank you.