after 180 days limit withdraw

[Ronoa]

my funds completed 180days limitation period. i received the message stating that i can withdraw, i texted paypal support but they didn't help me. from their responses one can tell that they are not willing to release my funds. what measures should i take?.

[kernowlass]

@Ronoa 

In Kenya the normal withdrawal options available to you of MPESA or Equity Bank are not available after a permanent limitation. The only option still available when Paypal tell you that you can withdraw your funds is via a U.S bank account if you have one.
If you don't then you would need to contact customer services to help you access the funds from your permanently limited account.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.

[Ronoa]

I contacted them, they are not willing at all to help me. They have my 2300usd

[Rogony]

My fund complete 180days and have received massage to my email ✉️