What should I do to lift limitations on my account

[Bee01]

Limitation

[Igabriel323]

I have been waitinf for a month. I have called and before was able to email and they told me 3 to 5 business days. I dont know what else to do. Its an impact to my business

[Bee01]

I can’t even contact them per email or the number they provided

[PayPal_paula]

Hi @Bee01 and @Igabriel323 

Welcome to both of you to the PayPal community. 

When a limitation is placed on your account and you are requested to provide additional information you will see this request on the Resolution centre on your account. I would recommend to have a look there and complete any requested steps. Once you have completed the requested steps your account will be reviewed and an email sent to your registered email address once the review has been completed. 

I hope this helps, 

Paula 

[Bee01]

They didn’t require anything they said I have to wait for 180 days

[PayPal_paula]

Hi @Bee01 

I am sorry to hear that. This would mean a permanent limitation has been placed on your account. Once the 180 days have passed you will receive an email to let you know you can withdraw your funds. Please keep in mind that even after the 180 days have passed and you can withdraw your funds you will still be unable to use your PayPal account. 

Thanks for the update, 

Paula 

[Bee01]

Ok thanks

[PayPal_paula]

@Bee01 Your very welcome.