What is this?

Maziiiiii
New Community Member

I got this email today: You can no longer use PayPal We've reviewed the documents you submitted and determined that you're under 18 years old. You must be at least 18 years old to sign up for a PayPal account. For this reason, we've permanently limited your PayPal account. From now on, you can't send or receive funds with this account. If you have funds in your PayPal balance, you can use it to refund your customers if needed. You can also withdraw any remaining funds from your PayPal account by clicking Withdraw near the top of the page. Once you've turned 18 you can open a new PayPal account. If you've outstanding buyer complaints and you want to refund your customers, you can do so via the Resolution Centre in your PayPal account. We appreciate your patience and understanding regarding this matter. Why is PayPal thinking I am under 18???

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Maziiiiii 

 

I think the point may be were you 18 when you opened your paypal account?


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demspogi
New Community Member
that is my problem too. is there anything I can do to get back my account?
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