We’re sorry, looks like something went wrong on our end. Please try to submit again."

[ngngocnhan]

I cant appeal a closed case because paypal said :" We’re sorry, looks like something went wrong on our end. Please try to submit again." tried again multiple time in the day and still can't write an appeal to the case. How can I fix this ?

[kernowlass]

@ngngocnhan 

Normally you only have up to 10 days to appeal, if its within time then try clearing your cache / or try another browser or device?

[ngngocnhan]

Tried on a different browser still no clue, it have been 2 days and I can't appeal my own cases

[ngngocnhan]

Any help ? 3 days passing and still can't appeal to my own case

[kernowlass]

@ngngocnhan 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.