Unnecessary holding of my money for 180days

franky1011
Contributor
Contributor

Why is paypal holding my money for 180 days because of just verification mistake that i made. i think paypal is trying to enjoy the monopoly!!

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@franky1011 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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franky1011
Contributor
Contributor

 

I expected much from a company like this!! you can't just be locking people's account in the name of "protecting" its very disgusting to know that i will get my money after 180 days. if its about protecting the users why don't you develop a system that confirms the money from the sender in case they agree the money to be sent!!?? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@franky1011 

 

Nothing to do with me, I just gave up my time to answer your question on this COMMUNITY forum.

So you're welcome and BYE.


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