Unable to get my money

Jo_Wilson
New Community Member

I arranged payment of raffle tickets for a local charity on my PayPal account last September and I didn't realise I could do this so PayPal froze the account.  I had to pay the amount to the charity as it wasn't their fault and I was notified that in January I would be able to access my money but I still cannot get the money out of the account! Please help, how do I access my money?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jo_Wilson 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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