Resolution page won't upload my photo I.D. jpeg? Can't retrieve my funds.

CJ1969
Contributor
Contributor

Resolution page won't upload my photo I.D. jpeg? Can't retrieve my funds.

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1 REPLY 1

Ashwani3
PayPal Employee
PayPal Employee

Hi @CJ1969 

Welcome to the community forum and thanks for posting.

I'm extremely apologetic to know your situation.

I comprehend that you are facing an issue while trying to receive funds and upload the documents for verification purpose. You can follow this link to upload or provide documents to PayPal.

 If you are facing any issues, I would recommend you to contact our customer service team. You can contact them by visiting www.PayPal.com > Contact Us / Help and Contact > Password and Account Access > Login Issues. We have a dedicated team who can guide you further regarding your concern.

I hope this helps.

Thanks,
Ashwani.

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