Permanent limit my account without any reason

mdshakilhossain
Contributor
Contributor

I'm a freelancer. Always received funds from my buyers. But without any issue and without any reason my account permanently limited. How can I solve this problem. I message and call to customer care but they don't help.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@mdshakilhossain 

 

Most common reasons for an account limitation are:-

1. You have a previously limited account (temporary or permanent) and you have tried to open a new account and not resolved the issues with the other account first.
2. Using a VPN.
3. Not being in the country where you have opened a Paypal account.
4. Being under 18.
5. Having 2 Paypal accounts or more of the same account type.
6. Not having your legal name on your Paypal account.

7. Selling items (often virtual or digital) that Paypal consider a high risk of disputes/chargebacks OR items that violate their acceptable use policy.

If none of those then.........

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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mdshakilhossain
Contributor
Contributor

my all info is okay and i don't use any vpn also no report in my account. this is my personal account. i live in Malaysia. i don't violate any rules.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mdshakilhossain 

 

I gave you the most common reasons, I didn't say it was one of those, they were examples which is why I said >>>
If none of those then.........

You need to contact customer services 


Advice is voluntary.
Kudos / Solution appreciated.
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