Paypal Account Limitation

[enron123]

 I do not have any bills under my name because I just move house. I am only 1 year in my current location. The billing information I sent is the landlord's name but they would not accept it. My credit card is only from a phone app that we have in our country without useful infomation at all when withdrawing(like my first name and last name). Can anybody help me 😢. I need to pay my website hosting plan or they will delete my website. This is my only job.

[kernowlass]

@enron123 

https://www.paypal.com/us/smarthelp/article/what-kind-of-documentation-can-i-provide-to-prove-my-ide...

[enron123]

It says page is not found

[kernowlass]

@enron123 

What kind of documentation can I provide to remove my account limitation?

If your account is limited, we may ask you to provide documentation to help us verify you or your business. This may include documents to provide your identity, address, a recent name change, or business documents. You can find a list of requested documents in the Resolution Center.

Before sending us anything, please be sure that your document:

• is legible.
• shows all four corners of the page.
• does not have information blocked or blacked out.
• matches the information on your PayPal account.

Proof of identity
The following is a list of acceptable documents you may provide:

• Government issued ID, such as a driver's license or passport
• Employment authorization card
• Permanent resident card

Proof of address
These documents must be dated within the last 3 months to be considered acceptable:

• Current utility bill dated within the last 3 months
• Bank, credit card, or financial statement
• Cell phone bill

Legal name change

• Marriage certificate
• Certificate of divorce
• Name change certificate
• Certificate of commitment

Business Documents

• Articles of incorporation
• Current business license
• Any business documents/forms approved by and filed with the business's governing state

Here's how to upload files for your limitation:

1. Go to the Resolution Center.
2. Click Resolve in the Action column of each limitation step.
3. Follow the on-screen steps to upload documents.
4. Click Send Files.

Once you've provided the required documents, we'll review them and send an email confirmation letting you know if we were able to verify your identity. The time it takes to restore account access varies, depending on the type of issue.

[enron123]

I already send 3 images compress in 1 file and a READ_ME.txt. I am waiting for the reply 😢. I really need the money for my website hosting plan but I cannot pay because paypal hold the money. Please someone accept it so that I won't lose my only website job 😢 and become homeless.

[kernowlass]

@enron123 

Contact them?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.