Hey there @Anbumaran,
Welcome to the PayPal Community Forum.
It sounds like you need some help resolving a limitation on your account. Limitations are generally placed in situations where we’re concerned about account security, for regulatory or compliance purposes, or to help us manage potential risk on an account. Account limitations may prevent you from completing certain actions with your account such as withdrawing, sending, or receiving money. You can find further details on this here: Additional Information about Account Limitations (paypal.com)
Usually, we ask you to complete some steps to remove your account limitation. To simplify this we always list the steps to remove the limitation in the Resolution Centre.
Otherwise, if you are being asked to verify your identity, in order to verify your account, you will need to follow the outlined steps within your profile.
We generally request that you confirm a bank account or confirm a card that is listed on your PayPal account.
Following this, we may ask that you complete our Customer Identification Program (CIP). For more information on this, see: How do I confirm my identity? (CIP)
I hope this helps, have a good day!
Rebecca
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