Order plus International Limited

aura5333
New Community Member

This company is a fraud, they don’t send the items they show, they advertise different items and send very inferior items then they want to settle for half value, claiming they paid shipping, they offer free shipping and then they want the cost of shipping. The amount of shipping is more value than the product. It’s a fraud company and should be banned from pay pal.

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41 REPLIES 41

FunkyWhit
New Community Member

Add my name to the list of people who have been defrauded by this company.  What a ripoff.

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Sissy26
Contributor
Contributor
Omg I just placed an order with them like 2 days ago. I went to look up company to track my order and came across this. Idk what to do
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cheemers
Contributor
Contributor
PayPal does nothing to help with this scam operation that uses known system auto responses that will be acceptable to PayPal’s system. Call your credit card company immediately and ask for transaction to be cancelled. That is the quickest and only way to protect yourself. My bank was already aware of this Chinese based company, reversed charges immediately. Can’t believe PayPal continues to allow this company access.
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Temp20211220h
Contributor
Contributor
Sorry to hear that. I lost over 417.00
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KrAz1
Member
Member
Does some one have a valid email for them?
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cheemers
Contributor
Contributor
PayPal does nothing to help with this scam operation that uses known system auto responses that will be acceptable to PayPal’s system. Call your credit card company immediately and ask for transaction to be cancelled. That is the quickest and only way to protect yourself. My bank was already aware of this Chinese based company, reversed charges immediately. Can’t believe PayPal continues to allow this company access.
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Temp20211220h
Contributor
Contributor
My PayPal was connected to my checking account:(
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Temp20211220h
Contributor
Contributor

can we report them, i spent over $417.00 😞

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20211220h 

@Sissy26 

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).

https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.





Advice is voluntary.
Kudos / Solution appreciated.
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Sissy26
Contributor
Contributor
Thanks for the information.
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