My account has been blocked but no mail has been sent about it.

Ajlandnz
New Community Member

My account has been blocked but no mail has been sent about it. ‘’ You cant use paypal anymore’’ it says this error but i dont know why it is closing or how i can fix it. I didn't receive any mail about it. I can't close my account either. how do i fix it?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ajlandnz 


PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary....in other words they do not give you an exact reason, they just direct you to the user agreement or acceptable use policy. I guess having a reason wouldn't make any difference if they have permanently banned you.


Advice is voluntary.
Kudos / Solution appreciated.
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